WhatsApp chatbot for Telangana citizens

WhatsApp chatbot for Telangana citizens for the latest updates and authentic information on coronavirus (Covid-19)

Telangana Government on 6th April 2020,had launched its official WhatsApp Chatbot – TS Gov COVID Info (on +91-9000 658 658) – as part of its efforts to provide authentic information to citizens on the Coronavirus/ COVID-19 pandemic, by collaborating with SB Technologies  and MessengerPeople.

Launching the Chatbot, Minister for IT, Industries and MAUD Sri KT Rama Rao said, “The Government of Telangana has partnered with WhatsApp to establish a dedicated Coronavirus helpline for citizens to receive accurate information on the pandemic. We are doing everything we can to keep our citizens safe in these challenging times and urge everyone to stay indoors and ensure they rely only on verified channels of information.”

There are many doubts and questions around the Covid-19 pandemic and the symptoms of coronavirus. Citizens of the Telangana State has the opportunity to chat with their government via WhatsApp and receive authentic information.

The chatbot starts with a simple preset message and opens an extensive menu, informing about

  • The current status on Covid-19
  • Typical coronavirus symptoms
  • Awareness songs/videos
  • Official info on digital media
  • Information on lockdown
  • Curbing rumors and fake news
    • GHMC Free meal centers
    • Donate to CM’s Relief fund and tax benefits
    • Latest media bulletin
    • Lockdown measures by the Telangana State
    • Fact-checking portal
    • Details about health facilities and isolation centers

and many more….

Simply send “Hi” or “Hello” or “COVID” to +91-9000658658 in a WhatsApp message to get started, or they can simply click the link https://wa.me/919000658658?text=Hi to initiate the conversation.

This quick video shows you how intuitive and easy to use the Telangana State Government Covid-19 chatbot really is: